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Effective Date:  April 14, 2003

NOTICE OF PRIVACY PRACTICES

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.

 

MHTC is committed to protecting your medical information. We are required by law to:

►Maintain the privacy of your medical information;

►Give you a notice of our legal duties and privacy practices with respect to your medical information; and

► Follow the terms of the notice currently in effect.

 

What is this document?

This Notice of Privacy Practices describes how we may use and disclose your medical information. It also describes your rights to access and control your medical information.

    

What does this Notice cover?

This Notice of Privacy Practices applies to all of your medical information used to make decisions about your care that we generate or maintain, including sensitive information such as mental health, communicable disease and drug and alcohol abuse information. Different privacy practices may apply to your medical information that is created or kept by other people or entities.

 

Who does this Notice cover?

This Notice of Privacy Practices will be followed by:

►All Hospital employees;

►Any health care professional who treats you at the Hospital and who is a member of our organized health care arrangement;

►All departments and units of the Hospital;

► Any member of a volunteer group that provides help to patients



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What will you do with my medical information? 

The following categories describe the ways that we may use and   disclose your medical information.  In order to assure compliance with Oklahoma law, we will obtain your consent to the use and disclosure of your medical information.  Not every use or disclosure in a category will be listed. You will give us your consent by signing the PATIENT AGREEMENTS ON ADMISSION form.

 

If you do not consent, we cannot provide you with treatment except in an emergency situation or when we cannot communicate with you for some other reason.  If you are concerned about a possible use or disclosure of any part of your medical information, you may request a restriction. Your right to request a restriction is described in the section regarding patient rights below.

 

Treatment.  We will use your medical information to provide you with medical treatment and services. 

 

Examples: (1) Your medical information may be disclosed to doctors, nurses, technicians, students, or other hospital personnel who are involved in taking care of you at the Hospital.  (2) Different departments of the Hospital also may share medical information about you in order to coordinate specific services, such as prescriptions, lab work and x-rays.

 

We may disclose your medical information for the treatment activities of any other health care providers. 

 

Examples:  (1) We may send a copy of your medical record to a physician who needs to provide follow-up care.  (2) We may send a copy of your health care instructions to a nursing home to which you have been transferred to facilitate coordination of care.

 

Payment.  We may use medical information about you for our payment activities. Common payment activities include, but are not limited to:

►Determining eligibility or coverage under a plan;

►Billing and collection activities; and

►Disclosures to consumer reporting agencies.

 

Examples: (1) Your medical information may be released to an insurance company to obtain payment for services.  (2) We may tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.

 

We may disclose medical information about you to another health care provider or covered entity for its payment activities.

 

Examples:  (1) We may send your health plan coverage information to an outside laboratory that needs the information to bill for tests that it provided to you. (2) We may give your payment information to an ambulance service provider that transported you to the Hospital in   order for the ambulance provider to bill for its transportation and treatment services.

 
 
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Operations.  We may use your medical information for hospital operations. These uses are necessary to run the Hospital and to make sure patients receive quality care.  Common operation activities to include, but are not limited to:

►Conducting quality assessment and improvement activities;

►Reviewing the competence of health care professionals;

►Training health care professionals;

►Arranging for legal or auditing services;

►Business planning and development;

►Business management and administrative activities; and

►Communicating with patients about Hospital services.

 

Examples: (1) We may use your medical information to conduct internal audits to verify that billing is being conducted properly.  (2) We may use your medical information to contact you for the purposes of conducting patient satisfaction surveys or to follow-up on the services  we provided. (3) We might use a patient list to announce the arrival of a new specialist or the purchase of a new piece of equipment.

 

We may disclose medical information about you to another health care provider or covered entity for its operation activities under certain circumstances.

 

Example:  We may disclose your medical information to your health plan for its utilization review analysis. 

 

Business Associates.  We may disclose your medical information to other entities that provide a service to us or on our behalf that requires the release of patient medical information.  However, we only will make these disclosures if we have received satisfactory assurance that the other entity will properly safeguard your medical information.

 

Example:  We may contract with another entity to provide transcription or billing services.

 

Treatment Alternatives. We may use and disclose your medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.

 

Individuals Involved in Your Care or Payment for Your Care.  We may release medical information about you to a friend, family member or legal guardian who is involved in your medical care or who helps pay for your care.  We may tell your family or friends your   condition and that you are in the Hospital. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status   and location.

 

Appointment Reminders.  We may use and disclose medical information to contact you as a reminder that you have an appointment for medical treatment or services.

 

Health-Related Benefits and Services.  We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you. 

 

Directory.  We may include certain information about you in our   directory while you are a patient at the Hospital.  This information may include your name, location in the Hospital, your general condition and your religious affiliation. The directory information, except for your religious affiliation, may also be released to people who ask for you by name.  Your religious affiliation may be given to a member of the clergy, such as a minister, priest or rabbi, even if they don’t ask for you by name.  This is so your family, friends and clergy can visit you in the Hospital and generally know how you are doing.  If you do not want to   be in our directory, you will need to notify hospital personnel at registration.  You will be asked to complete an “opt out” form. 

 

Research.  We may use and disclose medical information about you to researchers.  In most circumstances, you must sign a separate form specifically authorizing us to use and/or disclose your medical   information for research.  However, there are certain exceptions.  Your medical information may be disclosed without your authorization for research if the authorization requirement has been waived or altered  by a special committee that is charged with ensuring that the disclosure will not pose a great risk to your privacy or that measures are being taken to protect your medical information. Your medical information also may be disclosed to researchers to prepare for research as long as certain conditions are met. Medical information regarding people who have died can be released without authorization when certain circumstances.  Limited medical information may be released to a researcher who has signed an agreement promising to protect the information released.

 

Organ and Tissue Donation.  If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.

 

Fundraising.  We may use medical information about you to contact  you in the future to raise money for the Hospital.  We may disclose medical information to a foundation related to the Hospital so that the foundation may contact you to raise money on our behalf.  We only will release contact information, such as your name, address and phone number and the dates you received treatment or services at the Hospital for fundraising purposes.  If you do not want us, or a related foundation, to contact you for fundraising efforts, you must notify our Privacy Official in writing by regular mail or e-mail. 

    
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Can you ever use and disclose my medical information without   my consent?  Yes. The following categories describe the ways that we may be required to use and disclose your medical information without your consent. Not every use or disclosure in a category will be listed.

 

Required by Law.  We may disclose your medical information when required to do so by federal, state or local law.

 

Examples:  (1) We may release your medical information for workers’ compensation or similar programs.  These programs provide benefits for work-related injuries or illness. (2) We are required by law to report criminally inflicted injuries and cases of abuse and neglect.  These    reports may include your medical information.

 

Public Safety.  We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.  Any disclosure would only be to someone able to help prevent the threat. 

 

Public Health.  We may disclose medical information about you for public health activities intended to:

►Prevent or control disease, injury or disability;

►Report births and deaths;

►Report abuse, neglect or violence as required by law;

►Report reactions to medications or problems with products;

►Notify people of recalls of products they may be using; or

►Notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition.

 

Example:  Oklahoma law requires us to report, among other things, tumors, birth defects, cases of venereal disease, infant eye infections, infants born exposed to alcohol and other harmful substances, and abortions.

 

Food and Drug Administration (FDA).  We may disclose to the FDA and to manufacturers health information relative to adverse events with respect to food, supplements, product and product defects, or post-marketing surveillance information to enable product recalls, repairs or replacements.

 

Health Oversight Activities.  We may disclose medical information to a health oversight agency for activities authorized by law.  These oversight activities include, for example, audits, investigations, inspections, and licensure.  These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.

 

Example:  We may be required to disclose patient medical information to the Oklahoma State Department of Health to maintain our hospital license.

    
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Lawsuits and Disputes.  If you are involved in a lawsuit or a dispute,  we may disclose medical information about you in response to a court or administrative order.  In limited circumstances, we may disclose medical information about you in response to a subpoena or discovery request, but only if efforts have been made to inform you about the request or to obtain an order protecting the information requested.

 

Law Enforcement.  We may release medical information if asked to do so by law enforcement official:

► In response to a court order, warrant, summons or other similar process;

► To identify or locate a suspect, fugitive, material witness, or missing person;

► About the victim of a crime if, under certain limited circumstances,     we are unable to obtain the person’s agreement;

► About a death we believe may be the result of criminal conduct;

► About criminal conduct at the hospital; and

► In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person  who committed the crime.

 

Coroners, Medical Examiners and Funeral Directors. We may release medical information to a coroner or medical examiner.  This may be necessary, for example, to identify a deceased person or determine the cause of death. We also may release medical information about patients of the hospital to funeral directors as necessary to carry out their duties.

 

National Security and Intelligence Activities.  We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.

 

Protective Services for the President and Others.  We may disclose medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations. 

 

Military/Veterans.  We may disclose your medical information as required by military command authorities, if you are a member of the armed forces.

 

Inmates.  If you are an inmate of a correctional facility or under the custody of law enforcement official or agency, we may release your medical information to the correctional facility or law enforcement official or agency.  This release may be necessary to: (1) enable the correctional facility to provide you with health care; or (2) protect the health and safety of you and/or other people.

 

What if you want to use and/or disclose my medical information for a purpose not described in this Notice?

We must obtain a separate, specific authorization from you to use and/or disclose your medical information for any purpose not covered by this notice or the laws that apply to us. In other words, the consent you already provided will not be enough to use and/or disclose your information for any purpose that is not described in this Notice.

 

If you provide us with authorization to use or disclose your medical information, you may revoke the authorization, in writing, at any time. If you revoke your authorization, we will not use or disclose your medical information for the reasons covered by your authorization.  However, your revocation will not apply to disclosures already made by us in reliance on your authorization.

 

What are my rights regarding my medical information?

You have the rights described below in regard to the medical information that we maintain about you.  You are required to submit a written request to exercise any of these rights.  You may contact our medical record department or Privacy Official to obtain a form that you can use to exercise any of the rights listed below.

    
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Right to Inspect and Copy.  You have the right to inspect and copy medical information used to make decisions about your care.  This right does not apply to a very narrow category of medical information referred to as “psychotherapy notes”.

 

If you request a copy of your medical information, we may charge a  fee of $1.00 for the first page and 50 cents for each additional page.  We may deny your request to inspect and/or copy your medical information in certain circumstances. If you are denied access, you may request that the denial be reviewed.  A licensed health care professional chosen by us will review your request and the denial.  The person conducting the review will not be the person who denied your original request.  We will comply with the outcome of the review.

 

Right to Amend.  If you feel that medical information that we created is incorrect or incomplete, you may submit a request for an amendment for as long as we maintain the information. You must provide a reason that supports your amendment request.

 

We may deny your request for an amendment if it is not in writing or  does not include a reason to support the request.  In addition, we may deny your request if you ask to amend information that:

►We did not create, unless the person or entity that created the information is not available to make the amendment;

►Is not part of the medical information that we maintain;

►Is not part of the information that you would be permitted to inspect and copy; or

►Is accurate and complete.

 

Right to an Accounting of Disclosures.  You have the right to request one free  “accounting of disclosures” every 12 months.  This is a list of certain disclosures we made of your medical information. There are several categories of disclosures that we are not required to  list in the accounting.  For example, we do not have to keep track of disclosures made for treatment, payment or health care operations or  for those disclosures that are authorized. Your request must state a time period, which may not be longer than 6 years and may not       include dates before April 14, 2003. 

 

If you request more than 1 accounting in a 12-month period, we may charge you for the costs of providing the list.  We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

  

Right to Request Restrictions.  You have the right to request a restriction or limitation on the medical information we use or disclose about you unless our use and/or disclosure is required by law.  You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend.  For example, you may want to pay cash for certain services instead of having information submitted to your insurance company for payment. 

 

We are not required to agree to your request.  If we agree, we will  comply with your request unless the information is needed to provide emergency treatment to you.

 

In your request, you must indicate:

►The type of restriction you want and the information you want restricted; and

►To whom you want the limits to apply, for example, your spouse. 

 

Right to Request Confidential Communications.  You have the right  to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. 

 

We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.

 

Right to a Paper Copy of This Notice.  You have the right to a paper copy of this notice.  Copies of this notice always will be available in our medical records department.  You also may obtain a copy of this notice at the following website address: www.mhtcguymon.org

   
 
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Can you change this notice?

We reserve the right to change this notice.  We reserve the right to   make the revised or changed notice effective for medical information we  already have about you as well as any information we receive in the future.  Copies of the current notice will be posted at the Hospital and will be available for you to pick up on each visit to the Hospital. 

 

What if I have questions or need to report a problem?

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. 

 

To file a complaint with us, or if you would like more information about our privacy practices, contact our Privacy Official.  

The Privacy Official's Phone number is:

(580)338-6515 ext. 2005. 

The Privacy Official’s E-Mail address is:

j.west@mhtcg.org

The Privacy Official’s mailing address is:

Memorial Hospital of Texas County
Attn:  Privacy Officer
520 Medical Drive
Guymon, OK 73942
    

To file a complaint with the Secretary of the Department of Health and Human Services, you must submit the complaint within 180 days of when you knew or should have known of the circumstance that led to the complaint.  The complaint must be submitted in writing.  Our Privacy Official can provide you with current contact information. You will not be penalized for filing a complaint.

 
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